Terms and Conditions
Effective Date: 01/09/2024
Last Updated: 01/09/2024
Welcome to Detail Mastery! By accessing or using our website at www.detailmastery.org (the “Site”), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these carefully before using the Site. If you do not agree with any of these Terms, please do not use the Site.
1. Acceptance of Terms
By using the Site, you agree to these Terms and any policies referenced herein, including our Privacy Policy, which governs how we collect, use, and protect your personal data. These Terms apply to all visitors, users, and others who access or use the Site.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically. Continued use of the Site after any changes signifies your acceptance of the updated Terms.
3. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates any applicable national, state, local, or international law or regulation.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, server, or database.
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
4. Intellectual Property Rights
All content on the Site, including text, graphics, logos, icons, images, videos, software, and digital products, is the intellectual property of Detail Mastery or its licensors and is protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, revocable, non-exclusive license to access and use the Site for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or modify any content from the Site without our prior written consent.
- Use any content for commercial purposes without permission.
- Use any automatic devices or manual processes to copy the content of the Site.
Any unauthorized use of our intellectual property may result in legal action.
5. User Accounts
To access certain features of the Site or purchase products, you may be required to create a user account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain the security of your password and account.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to terminate or suspend your account at our discretion, without notice, for any violation of these Terms.
6. Purchases and Payment
When making a purchase through the Site, you agree to provide accurate and complete payment information. All payments are processed through third-party providers who may have their own terms and conditions governing payment processing.
We are not responsible for any payment processing errors or delays. Any issues related to payment processing should be directed to the payment provider.
7. Digital Products and Services
All digital products and services offered on the Site are provided on a "as is" basis. We make no guarantees regarding the accuracy, usefulness, or completeness of the content provided in these products.
Once purchased, digital products are non-refundable, except as required by law. It is your responsibility to ensure that the product meets your requirements before completing the purchase.
8. Refund Policy
We do not generally offer refunds for digital products once they have been accessed or downloaded. However, if you encounter issues with the product or believe a refund is warranted, please contact us via this website's contact form and we will review your request on a case-by-case basis.
9. Limitation of Liability
To the fullest extent permitted by law, Detail Mastery, its affiliates, directors, employees, and agents will not be liable for:
- Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Site, products, or services.
- Any loss or corruption of data, loss of profits, or interruption of business caused by your use of the Site.
Our total liability for any claim arising out of or relating to these Terms is limited to the amount you paid for the applicable products or services.
10. Indemnification
You agree to indemnify, defend, and hold harmless Detail Mastery, its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising from:
- Your violation of these Terms or any applicable law.
- Your misuse of the Site, products, or services.
- Any breach of your representations and warranties in these Terms.
11. Third-Party Links and Services
The Site may contain links to third-party websites or services that are not owned or controlled by Detail Mastery. We are not responsible for the content, policies, or practices of any third-party sites or services. You acknowledge and agree that your access to and use of such third-party websites is at your own risk.
12. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
13. Governing Law and Dispute Resolution
These Terms and any disputes arising from your use of the Site or our services shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.
Dispute Resolution:
Any disputes arising from these Terms will be resolved through binding arbitration in New Zealand, as per the arbitration laws in effect. If arbitration is not applicable, you agree to submit to the exclusive jurisdiction of the courts in New Zealand.
14. Termination
We reserve the right to terminate or suspend your access to the Site or any of our services at our discretion, without notice, for conduct that violates these Terms or is otherwise harmful to our interests or users.
15. Miscellaneous
- Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable and will not affect the validity of the remaining provisions.
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Detail Mastery regarding your use of the Site.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us via the contact form on this website: www.detailmastery.org
17. Copyright Notice
© 2024 Detail Mastery. All rights reserved. Unauthorized use and/or duplication of any material on this website without express and written permission from the Site’s owner is strictly prohibited.
Return and Refund Policy
Effective Date: 01/09/2024
Last Updated: 01/09/2024
At Detail Mastery, we aim to provide you with high-quality digital products and services. Please review our Return and Refund Policy to understand your rights and obligations regarding purchases made on the Site.
1. Digital Products and Services
All purchases of digital products, including but not limited to ebooks, online courses, toolkits, and downloadable resources, are final and non-refundable. Once you have gained access to our digital products, no refunds will be granted except as required by applicable law.
Why We Don’t Offer Refunds for Digital Products:
Due to the nature of digital goods, once access is provided or the product is downloaded, it is impossible to return or revoke the product. We encourage you to review product descriptions carefully before making a purchase.
2. Exceptions for Digital Products
We may, at our sole discretion, consider a refund in the following circumstances:
- Technical Issues: If you are unable to access or download the digital product due to technical difficulties, and you have contacted us within 7 days of purchase to resolve the issue, we may offer a refund or alternative solution.
- Duplicate Purchase: If you accidentally purchase the same digital product more than once, we will refund the duplicate charge upon your request.
To request a refund for these exceptional circumstances, please contact us via the contact form on this website with the details of your issue.
3. Physical Products (If Applicable)
If we offer physical products for sale, the following return and refund conditions apply:
- Return Period: You may return physical products in their original, unused condition within 30 days of receipt for a full refund, excluding shipping costs.
- Return Process: To initiate a return, please contact us via the contact form on this website with your order number and reason for return. We will provide instructions for returning the item.
- Refunds: Refunds will be issued to your original payment method within 10 business days after we receive the returned item and confirm its condition.
- Non-Returnable Items: Certain items, such as customized or personalized products, may not be eligible for return unless they are defective or damaged upon receipt.
4. Subscription Services (If Applicable)
For any subscription-based services offered on the Site:
- Cancellation: You may cancel your subscription at any time. Your subscription will remain active until the end of the current billing cycle.
- Refunds for Subscriptions: We do not offer prorated refunds for partial months or unused services. Once a subscription charge is processed, it is non-refundable.
5. Refund Process
If your refund request is approved, we will process it as follows:
- Refunds will be issued to the original payment method.
- It may take up to 10 business days for the refund to appear in your account, depending on your payment provider.
- You will receive a confirmation email once the refund has been processed.
6. Dispute Resolution
In the event of any disputes regarding refunds or returns, we encourage you to contact us directly via the contact form on this website to resolve the issue. Should any disputes remain unresolved, they will be governed by the Governing Law and Jurisdiction clause outlined in our Terms and Conditions.
7. Governing Law
This Return and Refund Policy is governed by and construed in accordance with the laws of New Zealand. Any disputes or claims arising from this policy will be subject to the exclusive jurisdiction of the courts of New Zealand.
8. Contact Us
If you have any questions or concerns about this Return and Refund Policy, please contact us via the contact form on this website: www.detailmastery.org
Copyright © 2024 Detail Mastery - All Rights Reserved.
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